Overview
This role is responsible for supporting governance, editing, rejuvenating and management of SC related capability training materials and processes. Additionally the role holder will support respective BU/Sector SMEs in the planning and execution of the training programme. The role holder will support facilitation and sharing of knowledge within the BU, by maintaining a solid and updated database of SC staff and their training records and requirements. Working with HR they will derive respective KPIs and follow progress.
Responsibilities
- Support in designing and building KM
- Develop, format and manage standard documentation (lessons learnt, best practices, SOPs, playbooks for new processes, etc.)
- Design and implement tools that facilitate knowledge sharing (e.g. collaboration platforms) after defining knowledge sharing strategy
- Create document review process / review calendar
- Support in content creation (e.g.; by providing subject expertise for capital agenda, capabilities development and PEP operational framework and standards)
- Content maintenance and distribution
- Share top content to BUs and markets (e.g.; LSS network documentation etc.)
- Inform BU teams about updates if necessary
- Support knowledge transfers (including learned lessons) and organise knowledge sharing sessions for better usage of content
- Maintain and update standard documentation, library (e.g. global brain), system, database
- Establish and maintain process management governance
- Map and monitor the implementation of best practices
- Assign and maintain list of approved internal auditors (R&R), list of document owners (R&R)
- Transfer capability to SMEs to allow deployment to Business Units
- Administrative
- Perform day-to-day vendor mgmt. (system upgrades, functionality enhancements, negotiations, billing, comms etc.)
- Manage and track rollout of training programs (e.g., instructor scheduling, providing training materials, send training comms.)
- Review LMS (Learning Management System) configuration and ensure that courses, descriptions, and surveys have been prepared and uploaded; update landing pages with links to LMS
- Manage learner enrollment and 3rd party / non-PepsiCo employee training
- Track training completion in LMS, follow-up with learners, and share completion reports for compliance/HR/Audit requirements
- Perform day-to-day vendor mgmt. (e.g., system upgrades, functionality enhancements, etc.)
- Provide visibility of progress to relevant stakeholders (for follow up)
Qualifications
- Proficiency in English and French (written and spoken)
- Management or science Degree (Bachelors)
- Experience in Technical training and writing, editing and facilitating training courses/events in various modality.
- Experienced user of e.g. web/video/training packages materials editing
- Demonstrated ability to interact with databases systems, Power Apps and BI, or other dashboards.
- Word, Excel, Powerpoint and Similar editing software tools
- Skills in collaboration across multiple teams and platforms, L&D content adaptation
- Experience working with global and other learning systems and tools and training & development applications
- Ability to maintain online collaboration sites and learning management systems
- Working experience in a training management environment with a clear understanding of SC terminology, metrics and processes used.
- Experience converting powerpoint materials in web based interactive platforms (ie slide show, video, animations, various other modality)
