Digital Solutions & Development > Digital Solutions > CX & Design
You will have an important role in fulfilling Vestas' digital vision of designing, bringing to market and sustaining valuable and useful digital customer experiences. This cuts across customer journey, design and product-led disciplines such as insights gathering, testing and learning with customers, cross-disciplinary design sprints and daily UX product design within our core digital product teams - our eCommerce, customer engagement and self-service products.
Responsibilities
Creating new ideas and turn the best ones into possible future concepts and drive the CX/UX product quality together with Software Engineers, Product Owner and Business Area Lead will be your primariy focus. Also, creating, owning and sustaining product related customer journey maps will be part of your role.
- Designing from user insights and business needs.
- Facilitating collaboration and feedback loops with stakeholders and customers, and demonstrating the design solutions to various audiences for feedback and validation.
- Articulating your design through prototypes and detailed UX design when needed.
- Providing immediate customer feedback to the product team on the implemented solutions.
- Usability and A/B testing design solutions.
- Documenting design solutions in a high-level yet structured manner.
- UX writing.
Qualifcations
- Bachelor's or master's degree within the field of Digital Design, and 5+ years of experience as UX Designer.
- Experience in working objective based e.g., with OKRs.
- Customer experience and products related to B2B within i.e., manufacturing / service business, or even renewable energy.
- Working with and creating a component library, even maybe a design system.
- Fluent in English in both speech and writing - Danish is not a prerequisite.
Competencies
Can you see yourself in the following statements, if so we might be looking for exactly you and you might be looking for Vestas' Digital Customer Channels & Experience:
- Highly collaborative and conceptually thinking - bonus marks if able to showcase concept development successes.
- You want to take responsibility from CX discovery to UX design implementation.
- You want to approach product development activities from design thinking practices and make design-led decisions validated with customers.
- You want to be part of a core product development team and you will thrive in an entrepreneurial product-oriented environment.
- You have a clear focus on understanding and creating business value, and you embrace an MVP mindset.
If this sounds like a match, please send your CV and a portfolio link or enclosed file. We would like you to be able to show your abilities through an interview process where we also will give you the opportunity to showcase your work experience where you have previously owned User Experience for digital products and customer journeys.
What we offer
We offer you a job with a strong product related mandate, a core team environment with a product focused mindset and great opportunities for professional growth. You will get a chance to significantly shape the future for how Vestas will digitally engage with our customers and thereby help to get us all to a more sustainable future.
Additional Information
- The role will be based in Aarhus or Copenhagen, Denmark. Travel between locations should be expected as key team members and stakeholders are located in both locations.
- Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please, be advised to apply on or before June 9th, 2023.
- For additional information regarding the position, please contact Head of CX & Design, Digital Customer Channels & Experience, Digital Solutions. Rise Vestergaard on +45 5221 1091.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
