English Language Trainer [Romania]

 

Required Language
English

Employment Type
Full time

Contract Type
Permanent

Description

Ideal Candidate:

• Proficient in English
• Romanian is mandatory and any other language is a plus
• Graduate in the field of Linguistics or working towards an appropriate linguistic qualification
• Experience in teaching foreign languages is a plus

• Experience of working in a multicultural, commercial business (preferable Contact Centre) environment is a plus
• Ability to work in a fast paced, dynamic and often pressured environment
• Computer literate with a good working knowledge of Microsoft Office package
• Team player, internally motivated self-starter
• Highly organized and pay particular attention to detail

• Ability to establish credibility quickly
• Proven track record of delivering tangible results
• Takes personal accountability and drives continuous improvement
• For Internal candidates minimum 6 months experience in SYKES and no warnings

Responsibilities:

• Design and develop language programmes and materials based on business needs
• Design training plans
• Deliver language training and communication training sessions
• Translate written documents
• Design and develop language assessment tests, based on organizational needs and in line with the CEF (Common European Framework) standard

• Support recruitment activities by running language skill evaluations for both external and internal candidates
• Assess and provide appropriate feedback on oral and written tests
• Maintain accurate reports of the language assessments made
• Ensure that language assessment requirements are met, as agreed with SLA Coordinator and in line with dynamic day-to-day Business needs
• Maintain stakeholder relationships across the local site and the wider Global EMEA Region

• Ensure that all language assessment documentation is administered effectively
• Provide regular reports on training activities to the SLA Coordinator

 

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